About Us

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ProKnowledge, an affiliate of MicroKnowledge, was formed in 2016 to meet the professional development needs of employers and individuals alike.  For nearly 30 years, MicroKnowledge has been meeting the technology and desktop application training needs of its clients.  Now, through ProKnowledge the focus is on professional development training to enhance the skills of your team and the efficiency of your organization.

Whether you want to improve your organization’s performance in Leadership, Supervisory Management, Project Management, Communications, Presentations or Customer Service, you’ll find a session at ProKnowledge that perfectly matches your needs. Choose from one-on-one training, customized group sessions, shorter seminars, or web delivered programs – whatever fits best for your organization’s resource and scheduling needs. We will educate your staff at our site or yours as a customized proprietary session, a standard class for commercial products or a combination of the two.


Kathleen Pingelski, President    

With more than 16 years’ experience in developing and delivering training to end-users and professional trainers, Kathleen has developed more than 100 computer training courses. She consults with clients in creating effective, efficient training plans for varying audiences within a single organization, identifying target skills and business processes, and then building training to meet those needs. She is an expert in several Office productivity suites and proprietary software applications. She also designs and delivers custom train-the-trainer, customer service and help desk training courses.

 

Elaine AngeloPerformance Consultant     

Elaine Angelo has 25 years of experience leading Human Resource and staff development initiatives in a variety of organizations, including Fortune 500, non-profits, member associations and family-owned. She has developed and implemented programs that enhance employee engagement, promote internal advancement, build essential business and people skills, and recognize employee performance. Her experience with 13 mergers & acquisitions and 3 start-up ventures positions her to understand the development needs of employees who are challenged by an ever-changing landscape.

 

 Fiona GrayPerformance Consultant     

Fiona holds a Master of Science degree in Curriculum & Instructional Design from McDaniel College and has over twenty years of teaching experience. She implements her studies in neuroscience and psychology to train clients to maximize productivity, develop better communication skills, and enhance the collaborative process. She blends her passion for learning with her commitment to cultivating best practices in all working environments. A life-long resident of the capital district, Fiona enjoys spending time with her family and exploring the great outdoors.