With more than 25 years’ experience in developing and delivering training to end-users and professional trainers, Kathleen has developed more than 100 computer training courses. She consults with clients in creating effective, efficient training plans for varying audiences within a single organization, identifying target skills and business processes, and then building training to meet those needs. She is an expert in several Office productivity suites and proprietary software applications. She also designs and delivers custom train-the-trainer, customer service and help desk training courses.
Elaine Angelo has 25 years of experience leading Human Resource and staff development initiatives in a variety of organizations, including Fortune 500, non-profits, member associations and family-owned. She has developed and implemented programs that enhance employee engagement, promote internal advancement, build essential business and people skills, and recognize employee performance. Her experience with 13 mergers & acquisitions and 3 start-up ventures positions her to understand the development needs of employees who are challenged by an ever-changing landscape.