MANAGEMENT & LEADERSHIP

Managing the Multi-Generational Workplace

This session will provide opportunity to discuss and gain insight to the ever-changing landscape of the U.S. workforce and its reflection of the generational makeup of the average American office. We will show how creativity and planning are vital tools in producing a mutually beneficial work environment in which all generations can thrive and feel valued. Management scenarios will be discussed to identify how inter-generational perspectives can be used to develop solutions for generational workplace challenges. NOTE: This session can be delivered on site for your organization with customized content.

Length of Session: up to 3 hours

Target Audience: Supervisory roles

What is included with the session?

  • Instruction by an expert facilitator and HR professional

  • Small, interactive classes

  • Quick Reference Guide, Scenarios Job Aid

At the end of this course, participants will be able to:

  • Define each generation and the events, icons and economic climate that shaped it, including characteristics and perceptions.

  • Describe statistically how each generation is represented in today's workforce.

  • Brainstorm solutions for scenarios that depict a generational challenge that Managers may encounter in the workplace.

  • · Veterans

    · Baby Boomers

    · Generation X

    · Generation Y (a.k.a. Millennials)

    · Generation Z

  • · U.S. Statistics

    · “Silver Tsunami”

  • · Generational Needs at Work

    · Sources of Conflict

  • · Generational Manager Scenarios