MANAGEMENT & LEADERSHIP

Managing the Wave of Change

This session will provide insight to what Change is, its phases and how individuals respond to change initiatives. We will show how employees’ responses to Change are manifested, and how to respond and coach them through the phases of Change. A planning tool will be introduced, which can be used during a change initiative to ensure comprehensive and positive communication is delivered. NOTE: This session can be delivered on site for your organization with customized content.

Length of Session: up to 3 hours

Target Audience: Supervisory roles

What is included with the session?

  • Instruction by an expert facilitator and HR professional

  • Small, interactive classes

  • Quick Reference Guide, Case Study Job Aids

At the end of this course, participants will be able to:

  • Define Change and its corresponding SARA response

  • Describe the four (4) phases of Change

  • Explain negative coping responses that employees exhibit

  • Explore positive coping exercises to be used with teams

  • Describe tips for coaching and keeping staff engaged

  • Create a communication plan for a change initiative

  • · SARA Response

    · 4-Phase Change Cycle

    · Personal Transition Styles

  • · Change Communication Planner

    · Communication Skills for Impact

    · Change Initiative Case Study

  • · Coping Strategies

    · The Iceberg (exercise)

    · Stress & Resiliency

    · Engagement & Coaching